• Tickets must be purchased in advance online. No on-site box office.
• Additional fees for parking are not included in admission, and charges will apply.
• The time noted is the opening time for the event.
• You may visit at your leisure during the operating hours on the date you purchased your ticket for.
• Patrons participate in this activity at their own risk.
• Unlimited same day tubing is available with wristband.
• Riders must be at least 42"/107cm tall and be able to carry their own tube up the ramp unassisted to ride this ride by themselves.
• Small tubes only accommodate riders between 42”/107cm and 52”/132cm tall. Riders taller than 52”/132cm MUST ride in a large tube.
• Riders MUST be able to independently support themselves in the tube during the ride experience and maintain proper riding position.
• This attraction only accommodates a single rider in each tube seat.
• This attraction has no weight requirement.
• No double riding on single tubes will be permitted.
• Guests should not ride this ride if they have any sort of back problem, neck problem, heart conditions, are pregnant, have had recent surgery, or have any other physical conditions that might result in injury.
• Riders MUST be able to transfer to the ride tube with assistance from another member of their party. Attraction Attendants may not assist.
• All riders MUST ride in a sitting position, facing forward, with their ankles crossed and each hand grasping the appropriate handle until they come to a complete stop.
• Parents holding children on their lap while participating on the slide is NOT allowed. • All riders are required to have shoes, shirt, and be dry to ride this ride.
• Riders should take no action that endangers themselves or other guests.
• All spectators and riders assume all inherent risks while participating.
• A ticket and venue-issued wristband is required to enter this ice slide attraction and queue area. In accepting admission wristbands, rider agrees to an Assumption of Risk/Release which is printed on the wristband itself.
• Wristbands are non-transferable.
• Unlimited same-day slide rides are included on purchased ticket date, as long as rider keeps their wristband on and continually follows all Ice Slide Rules.
• Wristbands are required to be worn for re-entry.
• Wristbands are void once removed and will not be replaced.
• Anyone participating in this attraction must have a ticket. Non-ticketed guests are NOT permitted in the attraction and queue area.
• No one is permitted to walk on the ice, ice slide, or deceleration area.
• No camera or phone usage may take place during the ride or loading process.
• Guests must follow all announcements by the venue attendants and the directions of venue staff. Instructions and directives must be obeyed at all times during the queuing, loading, operating, and exiting process.
• While waiting on the ramp, riders should keep all hands, feet, and their tube between the railings and hold onto the handrails for safety.
• All riders are considered individual. Parties will be split up to fill unoccupied slides.
• Riders must not begin the ride until the deceleration area is completely clear of riders and the attendant instructs them it’s ok to begin the ride.
• All riders must keep all arms and legs inside the ice slide ride tube at all times.
• At the termination of the ride, all riders should exit when instructed by an attendant and hand their tube to the next attendant/rider in line.
• Overnight guests are permitted to change or cancel their attraction tickets at no charge up to 5 days prior to the event. For cancel or change requests, please reply to your ticket confirmation email prior to your current event date. Note that modifying your order may affect rates and availability and any balances are due at the time the change is made.
• Tickets purchased by day guests are non-refundable. You may be able to exchange your tickets for a different date by responding to your ticket confirmation email. Requests must be made prior to your current date. Note that modifying your order may affect rates & availability and any balances are due at the time the change is made.
• Optional ticket insurance is available for purchase.
• Our resort is cashless throughout your experience.
• Other restrictions may apply.